External factor analysis amazon | Management homework help


Fill in the table in TemplateSA-EXH 1- The table has five columns: External Factors, Weight, Rating, Weighted Score, and Comments.

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Use short names for the factors but flesh them out in the comments so they make sense when you approach them later.

Use the template for Exhibit 1 – EFAS

Use the Template EFAS as the template for your work. Ensure that your format displays correctly and is readable.  Do NOT copy from the text or from the Template EFAS text!  Use your own critical analysis and critical thinking.  The template is provided to assist you with the layout–i.e., make it easy for you to construct the chart.  The template also gives you a good idea of the appropriate explanations required in the Comments blocks about the why an SF, potential quantified impact, how weighted, and how rated.

Comments Column

Comments are expected to be 4-5 sentences in length and depth and offer a clear explanation of the strategic factor (SF) in 4 aspects:

  • Why it is a strategic factor (SF); (1-2 sentences only)
  • A quantified estimate of the potential impact (QPI) of the SF; (1      sentence only)
  • How you assign the weight; (1 sentence only) and
  • How you assign the rating. (1 sentence only)

Keep the 4-5 sentences of your Comments in order for clarity and ease of understanding.  The recommended order is:  Why SF comments; QPI comments; Weight comments; and finally Rating comments.

How to write the Why SF and QPI comments: For the Why SF, explain WHY you selected this SF, WHY it is important to Amazon, and WHAT is the potential impact on Amazon in the future.

For the QPI comments, estimate the potential impact on  Amazon in the future in a quantitative manner using some metrics:  sales, revenues, costs, market share, profits, logistics pipeline, CSI, etc.  Express the quantitative potential impact (QPI) in Dollars $$.  If you express the potential impact in $$, that makes each strategic factor comparable against the other strategic factors. And expressing the impact in sales makes them even more easily comparable.   Make sure you are making significant estimates based on the size of Amazon  based on annual revenue values in your 5-Y financials. You develop this estimate.

The monetary value of the QPI is useful to compare the strategic factors and rank them in relevance.  Ranking them will help you to assign the Weights (2nd column in the table) to each strategic factor. Use a positive analysis (quantitative) rather than a normative analysis (feelings, desires).  Focus on what is the potential gain for your SF opportunities or the potential loss from an SF threat in the future.  History lessons are not needed nor applicable.  You should estimate and predict the impact in the future. Be creative. 

Don’t develop future actions or alternatives here in the EFAS about how a firm may, or should take action on a particular SF.  The brainstorming development of those alternative actions comes with the TOWS Analysis that we will start presenting in future work.

HINT:  To focus your thinking on addressing “why” you selected each SF and “why it is important,” start your “why select/important” sentence with words like this:  “I selected this SF because…..” or “This SF is important because…”  By using this lead-in phrase you should be able to concisely state why that particular SF is important.

HINT:  To focus your thinking on addressing the quantitative potential impact (QPI) in the future of each SF, be sure your QPI sentence contains words like this:  “potential impact of $____” or “potential increases to ____ are $____ per year” or “reduction in sales by $____ per year.”  Be sure to state the potential impact in dollars so you can compare the potential impacts of your various SF.

How to write the Weight and Rank comments: To assign weights, explain the importance of the SF to the firm’s future survival.  Is the SF of vital importance or low importance on a scale of 1 to 0?  What is the impact of the SF on the future survival of Amazon?  What SF has the biggest impact?  Which one(s) are the Big Dogs?  Make a logical explanation of why the weight you have assigned is what it is.  Comparison and ranking between SF is a useful technique to assign the weight.  See your potential $$$ impacts from your “Why” analysis above. The bigger the $$$ impact is, the bigger the weight should be.  Remember the weight column adds to 1.0.

HINT:  To focus your thinking on addressing the importance of the SF to Amazon’s survival, be sure to include the keyword “survival” in your weight sentence.

To assign ratings, provide an explanation of how well, or how badly, the firm is handling each specific external SF RIGHT NOW – not in the future or not in the distant past – but right now. Use the scale of 1 – 5, poor to outstanding, comparing the firm’s performance against the industry standard rating of 3.  Give a logical explanation of why the rating you have assigned is what it is.  Do they handle it well or are they lost?  Are they performing in the average way as other competitors are? Remember the industry average performance is rated at 3.

HINT:  To focus your thinking on addressing how Amazon is handling each SF, understand what the 1-5 scale means and then use your rating number from the rating column with matching words (low, average, above average, high, etc) in your rating sentence.