Performance evaluation | Business & Finance homework help

You are a former Navy officer and fighter pilot who is now the  controller of a division of TransGlobal Airlines, which utilizes a fleet  of corporate jets for charter at several airports in the southeast part  of the United States. Your division’s private charter clients include  several Fortune 500 companies in the region. The Chief Financial Officer  (CFO) has informed you that the company is considering the acquisition  of two smaller aviation firms in the Caribbean specializing in chartered  flights for luxury vacations using light aircraft (60 passengers or  less). The CFO has tasked you with assessing the organizational benefits  of acquiring these aviation firms.

Before evaluating these aviation firms, you want to evaluate the performance of TransGlobal Airlines.

Prompt

Write a memo to the rest of the leadership team at  TransGlobal Airlines, identifying strategic objectives and key  performance indicators (KPIs) to help evaluate the company’s  performance. Use the information provided to you in the TransGlobal Airlines Company Information document to complete your memo.

Specifically, you must address the following rubric criteria:

1. SMART Goals: Write at least one strategic objective  using SMART criteria for each of the four components in a balanced  scorecard. Explain your rationale for choosing each objective. 
   1. Financial
   2. Internal process
   3. Customer
   4. Learning and development
2. KPIs: Identify at least one KPI corresponding to each strategic objective. 
   1. Explain how you determined the KPIs.

Guidelines for Submission:

Submit a 1- to 2-page Word document using double spacing, 12-point  Times New Roman font, and one-inch margins. Sources should be cited  according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations